Last Updated: 11/07/2025

Welcome to Pumba Adventures Tours And Travel Ltd. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, book our services, or interact with us.

By using our services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our website or services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full name

• Contact details (email, phone number, address)

• Passport/ID details (for travel bookings)

• Travel preferences and special requirements

B. Non-Personal Information

• Browser type and version

• Cookies and usage data (see Section 5: Cookies)

2. How We Use Your Information

We use your data for the following purposes:

• To process bookings and provide travel services

• To communicate with you (confirmations, updates, customer support)

• To improve our website and services

• For marketing purposes (with your consent)

• To comply with legal and regulatory requirements

3. Sharing Your Information

We may share your data with:

• Travel partners (hotels, airlines, tour operators) to fulfill bookings

• Payment processors to complete transactions

• Government authorities (if required by law, e.g., visa processing)

• Third-party service providers (e.g., email marketing, analytics)

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption and secure servers. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Opt out of marketing communications

• Restrict or object to data processing

• Request a copy of your data

To exercise these rights, contact us at info@pumbaadventures.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Pumba Adventures Tours And Travel Ltd
Pumba Adventures Martyrs Mall, Namugongo Road
info@pumbaadventures.com
+256 708 000 909
+256 770 969 284